Privacy

Our contact details

Phone Number: 0751 473 7318

E-mail:macymmacarons@gmail.com

Facebook and Instgram: @MacyMMacarons

What type of information we have

We currently collect and process the following information:

  • Name
  • Telephone number
  • E-mail address
  • Delivery address

 

How we get the information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Accounting
  • Customer services
  • Delivery
     

    Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

    (a) Your consent. You are able to remove your consent at any time. You can do this by contacting us.

    (b) We have a contractual obligation.

    (c) We have a legal obligation.

    (d) We have a legitimate interest.

    What we do with the information we have

    We use the information that you have given us in order to prepare and deliver the products you ordered.

    We may share this information with the delivery company.

    How we store your information

    Your information is securely stored in our computer system.

    We keep your name, telephone number, e-mail and delivery address for three months. We will then dispose your information by removing from our database.

    How we get the information and why we have it

    Most of the personal information we process is provided to us directly by you for one of the following reasons:

    • Accounting
    • Customer services
    • Delivery

    Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

    (a) Your consent. You are able to remove your consent at any time. You can do this by contacting us.

    (b) We have a contractual obligation.

    (c) We have a legal obligation.

    (d) We have a legitimate interest.

    What we do with the information we have

    We use the information that you have given us in order to prepare and deliver the products you ordered.

    We may share this information with the delivery company.

    How we store your information

    Your information is securely stored in our computer system.

    We keep your name, telephone number, e-mail and delivery address for three months. We will then dispose your information by removing from our database.

    Your data protection rights

    Under data protection law, you have rights including:

    • Your right of access - You have the right to ask us for copies of your personal information. 
    • Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 
    • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 
    • Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances. 
    • Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.
    • Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

    You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

    Please contact us if you wish to make a request.

    How to complain

    You can also complain to the ICO if you are unhappy with how we have used your data.

    Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

    Helpline number: 0303 123 1113